Nurses in East Bay (Photo credit: jdlasica)
National Research Corporation 2011-2012 Survey of Customer and Employee Satisfaction Rate. Residents and their families ranked current nursing home as “good” or “excellent” 89% and 87% respectively. Residents rated safety of facility highest (93%) while families rated the respect of staff (92%) highest. Employees (of which 60% are nurses or nurse aides) of skilled nursing homes have a job satisfaction rate (“excellent” or “good” when asked how they viewed their job) in the 64-67% range. Sense of accomplishment rated highest for them when ranking job satisfaction and assistance with stress was rated the lowest. Job satisfaction has improved since 2006, no doubt due to the recession.
